JewelryRoom
100% Satisfaction Guarantee
If you are not satisfy with your purchase and wish to exchange, simply contact
us at [email protected] and we will give you an authorization number.
For All customers (except US and Canada)
Please call:
+852-23639031
For Us and Canada Customers
+1-808-4672737
We are also availabe through
All items must be returned (postmark) to us within 15 days of receipt. Buyer will responsible for return shipping cost & restocking fees may apply. Please ensure that your package is properly packed to ensure its safe arrival. We will not be responsible for lost or damaged return package. All of our items are video recorded before shipment to ensure packing slip is properly filled. And when we receive the return, we will video record opening package to ensure we receive the proper return back to us.
For all shipment returns (worldwide-Except US and Canada)
Return address is
Decent Grown Diamond Co. Limited (Jewelyroom.com)
905 Hilder Centre
2 Sung Ping Street.
Kowloon, Hong Kong
For US and Canada returns please ship to
Rt Overseas, Inc (Jewelryroom.com)
1188 Bishop Street #2009
Honolulu, Hawaii 96813