Privacy Policy
JewelryRoom.com, published by privately held Golden Star Creations Limited. The information we gather cannot be used by the public, including visitors, other members.
Our customer input credit card, address, or bank information only from those who choose to make a purchase of an item. We do not store any of your credit card information, this information is encrypted and transferred to Our payment processors to complete your transaction.
What type of information does JewelryRoom.com collect?
JewelryRoom.com collects two type of information. One, information from users submit to us and two, information not directly submitted by users. (Such as IP address, date & time of login etc.)
User Information submitted to JewelryRoom.com
The user information submitted to JewelryRoom.com is separated into two categories: Public and Private. The Public information is the personal information that may be displayed on the site at the discretion of the user, such as username or email address in connection with a voluntary posting by the user on a message board, chat or other public posting through the system. The Private information is the user's email address, password, personal identification and credit card information.
User Information that's Private:
Private information is the user's email address, password, personal identification and credit card or other payment information which could include first name, last name, credit card number or checking account information for payment, a user-specified password, mailing address, zip code and telephone number.
Surveys
All participation in our surveys is voluntary and is anonymous.
User Information not Directly Submitted to JewelryRoom.com
JewelryRoom.com collects information that is not personally identifiable, such as browser type and IP address. This information is gathered for all users to the site.
How is Information obtained by JewelryRoom.com used?
User information that's Public: Public information supplied by the user may at the user's discretion be viewed by visitors to the site. Visitors use this information for correspondence purposes. A user's public information cannot be used to identify a specific member by name, address, or other criteria.
User information that's Private: User's email addresses submitted by members are primarily used to verify registration. Users' email addresses are not disclosed to other members unless the user gives permission to do so through his user settings. JewelryRoom uses a user's email address to send news and updates of functionality of JewelryRoom.com. The user may choose not to receive email of this type by using the opt-out link included in any such email.
Any other private information submitted by the user is confidential and will not be disclosed except as required by law. All of user's private information can be updated or deleted by the user at any time.
Does JewelryRoom.com share your information?
JewelryRoom does not sell, rent, share, trade or give away any of your private information to any outside parties, except to the financial institution that processes your credit card or check transaction unless required by law or for the protection of your membership. It is the policy of JewelryRoom.com to cooperate with all law enforcement investigations, which includes disclosing all user info, both public and private, to any law enforcement agency.
What about links?
JewelryRoom.com may link to other websites. JewelryRoom.com is not responsible for the privacy practices of other Web sites.
Does JewelryRoom.com use Cookies?
JewelryRoom.com uses cookies to manage access to the different areas of the website. Should the user disable cookies on their browser, they will have difficulty navigating the site and using its features. JewelryRoom.com does not use cookies for collection of private information.
How do you correct, modify, or update information?
For modifying or removing user information from our database, JewelryRoom.com gives users the following options:
1. Users can modify information by logging into the members page with their user id and password.
2. Users can submit a support ticket through the support system at https://jewelryroom.com/helpdesk
3. Users can email us at [email protected]
What about changes in JewelryRoom.com's Privacy Policy?
From time to time, our privacy policy may require amendments. If the change is significant, we will prominently post a link to those changes on our homepage. Users will always have a choice to cancel their membership and end their participation in the site when changes to the privacy policy are made.
Cookies
We may use "cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on Our Website and what you look at and purchase. They may store the information in your shopping cart, and/or your username and/or password. A cookie may enable us to relate your use of our Website to other information about you, including your Personal Information. All of these purposes serve to improve and personalize your experience on Our Website. You can control how your browser handles cookies received from websites. You can choose to refuse all Cookies, or to be prompted before a Cookie is saved to your hard drive, or to only accept Cookies from certain websites that you designate. By refusing to accept cookies from Us, you may not be able to use some of the features and functionality available on the Website.
IP Address and Clickstream Data
Our server automatically collects data about your server’s Internet address when you visit Us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from Our Website, Our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to Us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by Our Web servers. We use this information for internal system administration, to help diagnose problems with Our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider.
Limitation of Liability. In no event will Jewelryroom.com be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit arising from your use of the Site or service. Jewelryroom.com's liability to you for any cause whatsoever will be limited to one unit cost of the product purchase amount. Under no circumstances shall refunds exceed the amount paid by the customer for the items. Jewelryroom.com does not guarantee the products sold through auction as having a fitness for use and does not warrant against product defects that may cause harm or injury or death. Some products sold through auction may cause harm, injury or death if used inappropriately or due to manufacturer defects. Buyer assumes all responsibilities for proper use and storage of items purchased on Jewelryroom.com. In no event Jewelryroom.com be held liable for injury or death arising from purchase and use of products.
Return Policy
If you are not satisfy with your purchase and wish to exchange, simply contact
us at [email protected] and we will give you an authorization number.
For All customers (except US and Canada)
Please call:
+852-23639031
For Us and Canada Customers
+1-808-4672737
All items must be returned (postmark) to us within 15 days of receipt. Buyer will responsible for return shipping cost & restocking fees may apply. Please ensure that your package is properly packed to ensure its safe arrival. We will not be responsible for lost or damaged return package. All of our items are video recorded before shipment to ensure packing slip is properly filled. And when we receive the return, we will video record opening package to ensure we receive the proper return back to us.
For all shipment returns (worldwide-Except US and Canada)
Return address is
Golden Star Creations Limited (Jewelyroom.com)
Room 801-802
148-150 Stag Queens Road Central
Central, Hong Kong
For US and Canada returns please ship to
Rt Overseas, Inc (Jewelryroom.com)
1188 Bishop Street #2009
Honolulu, Hawaii 96813
